Privacy Policy

1. Introduction

Welcome to Mindful Consulting ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and disclose information when you visit our website or engage our services.

2. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, company name, email address, phone number, and cell phone number.

Issue Information: Details of the issues you may be having with your IT services.

3. How We Collect Information

We collect personal information in the following ways:

Forms: Information provided by you through forms on our website.

Phone: Information provided during phone conversations.

Website Traffic: Information collected automatically through website traffic analysis.

4. Why We Collect Personal Information

We collect your personal information for the following purposes:

Marketing: To send you information about our services and promotions.

Tracking: To track and address issues you may have with our services.

5. How We Store, Use, Share, and Disclose Personal Information

Storage: Personal information is stored in hosted Customer Relationship Management (CRM) applications secured in a SOC 2 Type 2 data center.

Usage: We use your personal information to communicate with you, provide services, and improve our offerings.

Sharing and Disclosure: We do not share or disclose your personal information with third parties except as required by law or to protect our rights.

6. Communication with Site Visitors

We communicate with our site visitors via:

Email: To send you updates, promotions, and service-related information.

Phone: To address your inquiries and service-related issues.

SMS:

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.consultmindful.com.
Visit www.consultmindful.com for privacy policy and for Terms of Service.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mindful Consulting LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.consultmindful.com. Message HELP for help. Reply STOP to any message to opt out.

7. Minors

Our services are not targeted at or intended for use by minors. We do not knowingly collect personal information from individuals under the age of 18.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.